Colins are intentionally made in small, considered runs — which means all sales are final. We advocate for considered, thoughtful, deliberate, selective investment, rather than impulsive purchasing.

We don’t offer refunds, but we do offer size exchanges within 5 days of receiving your order. If you return your tee for the size exchange and it is damaged, we will not honour the exchange. Size exchange requests made outside of this 5-day window will not be accepted. A valid order number must be provided as proof of purchase. Customer must pay exchange shipping fees - you will be invoiced. If the size you need is sold out, we won’t be able to accommodate the exchange.

In the unlikely event that your COLIN arrives damaged, please contact us within 48 hours of delivery with clear photos so we can review your case. We will do our best to find a solution for you. Claims made outside this timeframe may not be eligible for review. 

SHIPPING

For international punks: We are based in Meanjin / Brisbane, Australia, and all international orders may be subject to import duties, taxes, or fees charged by your country’s customs office when your order arrives. These charges are not included in our prices or shipping fees. We recommend you check your local customs website for information and guidance before placing your order. If your parcel bounces back to us because you choose not to pay duties and taxes once your order has been dispatched; have given an incorrect shipping address; don’t collect your parcel; or it does not clear customs, we unfortunately cannot refund you. 

Once an order has been dispatched and is in the possession of the shipping carrier, we are no longer liable for any lost, stolen, delayed, or misdelivered parcels. Ownership and risk in the goods pass to the customer upon dispatch. We’ll try to help you if any problems present, however customers are responsible for contacting the shipping provider for delivery-related issues. We can’t refund lost or stolen packages, so please make sure your delivery address is correct and secure.

Colin packaging reflects our commitment to reducing environmental impact. Our tissue paper, post cards, and stickers are recyclable and eco-friendly. For shipping, we use 100% home compostable Ecomailers that decompose naturally, and the whole process is finished within six months instead of the 300+ years it takes for traditional plastic mailers. 

·       If your package goes missing in transit, please reach out to the carrier (AusPost) to open a claim — they’re the only ones who can help track or reimburse. 

·       https://helpandsupport.auspost.com.au/s/missing-or-lost-item

·       Think your package was stolen? File a mail theft report with AusPost + local authorities.

·       https://auspost.com.au/help-and-support 

CURRENCY, TAXES & DUTY

Australia:

·       For Australian customers, prices include GST.

International customers:

·       Your order may be subject to import duties, tariffs, taxes, or fees charged by your country’s customs office on arrival. These costs are not included in our prices and must be paid directly to your local customs authority. If your package is returned to us because those fees weren’t paid, no refund will be issued. As a super small business, we’re unable to absorb the costs associated with re-processing Return to Sender parcels.

·       Please make sure the email on your order is correct, so the carrier can notify you if import taxes are required before delivery.

USA:

·       Tariff fees and charges will be calculated and charged at check out. 

MAKING A TEE

These babies are designed by me + made by a small team in Bali, Indonesia. I chose this location for this first run of tees for their transparency, sustainability, and ethical practices including fair wages, and a safe, healthy, pleasing work environment where professionals are valued and respected for their skills and time. We collaborated with a family run business established 20+ years ago, that is women lead -  run by a fantastic Balinese woman named Wilda. I work closely with the production team, and they share the excitement about creating tees in very small runs. Colins are made from 100% cotton and screen printed with water based eco-friendly ink. All designs are drawn by me, inspired by rockabilly punks, vintage pins, Johnny Knoxville and my friends :) 

Colins are semi fitted, skimmer length, raglan tees with a cap sleeve. This means your tee is more fitted across the chest, relaxes through the waist, has a short sleeve with a diagonal seam, and sits around your hips depending on your torso length. Want a looser fit? Size up. Consult the size chart and check measurements to ensure you’re making the right size choice. Colins are made from pre-shrunk, breathable, soft, lightweight, 100% cotton.